Legal notice
Legal Notice
Last updated: Sep 20, 2026
1. Business Identification
This website is owned and operated by the business identified below.
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Item |
Details |
|---|---|
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Website |
https://trendzura.com |
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Store name |
TrendZura |
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Owner |
Y. Garcia |
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Address |
Carr 181 Km 9.8, San Lorenzo, PR 00754, United States |
|
|
support@trendzura.com |
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Customer service hours |
Monday to Friday, 10:00 am to 5:00 pm AST (Atlantic Standard Time) |
2. Purpose and Acceptance
This Legal Notice sets out who we are and the rules for using our website. By browsing or buying from the website, you confirm that you have read and accepted it. If you do not agree, please do not use the website.
Read this notice together with our Terms of Service, Privacy Policy, Refund Policy and Shipping Policy. If they conflict, the specific policy applies to the subject it covers.
3. Intellectual Property
The website design, text, logos, graphics and layout belong to us or are used under liscence, and are protected by copyright and trademark laws worldwide. You may view and print pages for personal, non-commercial use only.
You may not copy, reproduce, modify, distribute, scrape or use any content for commercial purposes without our prior written consent.
Product names, brands and trademarks shown on the website belong to their respective owners. Their appearance does not imply endorsement, sponsorship or affiliation unless we say so.
If you believe content on the website infringes your rights, email us at support@trendzura.com with your name, the content concerned, proof of ownership and your contact details. We will review it promptly and remove infringing content where appropriate.
4. Products, Pricing and Availability
We try to describe and display products as accurately as possible. Colours, sizes and appearance may vary slightly because of screen settings, photography and manufacturing differences.
Prices are shown in the currency displayed at checkout and may change at any time without notice. The price you see when you place your order is the price you pay. Taxes and shipping costs are shown at checkout unless stated otherwise.
We may correct pricing or description errors, limit quantities, and cancel or refuse any order, including after confirmation. If we cancel a paid order, we will refund the full amount. Offers and discounts are subject to availability and their stated terms.
A contract of sale is formed only when we send you an order confirmation or ship your order.
5. Third-Party Suppliers, Shipping and Customs
We are the seller of your order. Products are sourced from and shipped directly by third-party suppliers and fulfilment partners, who may be located in a different country from you. Your parcel may therefore arrive from overseas, in separate shipments and in supplier packaging.
Delivery times shown on the website are estimates, not guarantees. Delays can occur because of carriers, customs, weather, holidays or other events outside our control.
You are responsible for providing a correct and complete delivery address. We are not liable for orders lost or delayed because of incorrect address details, or returned because a parcel was refused or not collected.
Customs duties, import VAT, taxes and clearance fees may apply depending on your country. Unless we clearly show them as included at checkout, you are responsible for paying them and for checking that the products can legally be imported into your country. Refused parcels because of unpaid duties are not eligible for a refund of the shipping costs.
Our Shipping Policy contains full details on shipping zones, costs and timeframes.
6. Limitation of Liability
The website and its content are provided "as is" and "as available". We do not guarantee uninterrupted, error-free or secure access, and we may suspend or modify the website at any time.
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, loss of profit or data, or for delays or failures caused by carriers, suppliers, customs authorities or events beyond our reasonable control (force majeure). Our total liability for any claim related to an order is limited to the amount you paid for that order.
Use products according to the manufacturer's instructions and warnings. We are not liable for damage caused by misuse or by use contrary to those instructions.
Nothing in this notice excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud, or for defective products under mandatory consumer protection laws.
7. Third-Party Links and Services
The website may contain links to third-party websites and use third-party services, such as Shopify (our e-commerce platform), payment processors, carriers and analytics or advertising providers. We do not control these third parties and are not responsible for their content, security or privacy practices. Their own terms and policies apply when you use them.
Payments are processed by secure third-party payment providers. We do not store your full card details.
8. Data Protection and Cookies
We process personal data in line with applicable data protection laws, including the EU GDPR, the UK GDPR and the California Consumer Privacy Act (CCPA/CPRA). The business identified in Section 1 is the data controller.
We use your data to process and deliver orders, provide customer support, prevent fraud and, where permitted, send marketing. To fulfil orders, we share necessary data (such as your name, address and phone number) with suppliers, carriers and payment providers, which may be located outside your country. We use appropriate safeguards for international transfers.
Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, to withdraw consent, and to opt out of the sale or sharing of your data. To exercise these rights, email support@trendzura.com. Our Privacy Policy explains this in full.
We use cookies and similar technologies that are necessary for the website to work, and, with your consent where required, for analytics and marketing. You can manage your choices through the cookie banner or your browser settings. Our Privacy Policy gives more detail on the cookies we use.
9. Consumer Rights, Returns and Disputes
Nothing in this notice affects your statutory consumer rights in your country of residence. Where applicable, this includes the right to withdraw from a distance purchase (for example, 14 days in the EU and UK) and the legal guarantee that goods match their description and are of satisfactory quality.
Returns, refunds, exchanges and cancellations are governed by our Refund Policy.
If you have a complaint, contact us first at support@trendzura.com. We reply within 24 to 48 business hours and will do our best to resolve it fairly. You may also contact your local consumer protection authority or your payment provider.
10. Governing Law and Jurisdiction
This Legal Notice and any dispute arising from your use of the website or your purchases are governed by the laws of the Commonwealth of Puerto Rico and the applicable federal laws of the United States, without regard to conflict-of-law rules. The courts of Puerto Rico have jurisdiction, unless mandatory law says otherwise.
If you are a consumer, this does not deprive you of the mandatory consumer protections of the country where you live, or of your right to bring proceedings in your local courts where the law gives you that right.
11. Changes to this Notice and Contact
We may update this Legal Notice at any time. Changes take effect when published on this page, and the date below shows the latest version. Continued use of the website means you accept the updated notice.
Last updated: September 20, 2026.
For any question about this notice, email support@trendzura.com. We are available Monday to Friday, 10:00 am to 5:00 pm AST (Atlantic Standard Time), and reply within 24 to 48 business hours.